eWeek reports that AT&T Wireless experienced a national outage of its messaging service on September 28, 2007. Company officials confirm that the outage started in early afternoon ET and lasted for three hours.
At least three customers contacted about the outage said they were not aware of any problems with their service. But another reported difficulty in accessing the network. That customer received a number of "all circuits are busy" messages when trying to dial out.
According to Jack Gold, president of J. Gold Associates, such outages in mobile short messaging services are not uncommon as they often rely on a single point of failure.
An avid text user myself, I have found that the biggest downside to messaging services going down is that they tend to either fail silently or messages get delivered many hours later. This can be disruptive when you're trying to set up a movie outing with friends. "Hi guys, let me know by noon if you want to catch Evan Almighty together." This text message doesn't do any good when it is received too late.
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Paul Mah is a writer and blogger who lives in Singapore, where he has worked for a number of years in various capacities within the IT industry. Paul enjoys tinkering with tech gadgets, smartphones, and networking devices.