A very disappointed PowerPoint user calls you. He's confused because he worked really hard on a new presentation. He even added music to a few slides and it works great-at least for him. When he sent it to his team members for review, the presentation doesn't play the music. What's wrong?
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Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.