Office challenge: Why doesn't reverse print work?

This week, test your Word printing skills when Word's reverse printing option doesn't seem to work.

Most users know that you can reverse the print order in a Word document, printing the last page first through to the first page last. Doing so allows the printer to stack a document in ready-to-go order. In other words, the document is properly collated. Word has a setting that lets you do this on request, but it isn't part of the Print options. To reverse printing, do the following:

  1. Click the File tab and select Options under Help in the left pane. In Word 2007, click the Office button and then click Word Options.
  2. Choose Advanced in the left pane.
  3. In the Print section, check Print Pages in Reverse order.
  4. Click OK.

In Word 2003, choose Options from the Tools menu, and click the Print tab. In the Printing Options, check Reverse Print Order, and click OK.

Now, let's suppose a user calls because Word isn't printing in reverse order. After walking the user through the above steps, he assures you that the option is checked.

What's wrong?