This past month, I've used my iPhone more than ever before, a fact supported by the sheer volume of data overage that I got on my bill <shudder>. Here are five apps this month that I found particularly useful.
Apple StoreVendor: Apple Cost: Free in the Apple App Store I wouldn't normally include an app like this in a roundup. However, a couple of weeks ago, I had my first opportunity to give it a whirl in an Apple store. I was traveling and stopped to see my sister who needed a VGA adapter so that she could connect a second monitor to her new iMac. Being a decent brother, we jumped in my car and drove to the nearest Apple store. I walked up to one of the displays, found the VGA adapter, scanned it with the Apple Store app, paid for it with my iTunes connected credit card, and left the store — all without having to talk to a single sales person. In Figure A, you can see a somewhat redacted copy of my receipt, and in Figure B, you can see a stock photo showing a sample shopping cart in the app. Figure A
A receipt from the Apple Store app.Figure B
An Apple Store shopping cart.
It's already well-known news that Apple enabled this capability in their stores with the app, but to actually do it reinforced the great consumer experience that Apple stores are known for. I'd love to see other retailers pick up this model. Obviously, there are challenges to be had, but such services could enable retailers to focus on customers that really need help rather than those that know what they want.Read about Alarm Clock.
Since 1994, Scott Lowe has been providing technology solutions to a variety of organizations. After spending 10 years in multiple CIO roles, Scott is now an independent consultant, blogger, author, owner of The 1610 Group, and a Senior IT Executive with CampusWorks, Inc. Scott is available for consulting, writing, and speaking engagements and can be reached at firstname.lastname@example.org.