large organizations that use a large amount of personal computers,
CNET/TechRepublic has a IT helpdesk support system. I don't use it very often,
or at least I try not to use it, because I should be able to solve my own
problems. I mean, I do spend a good part of my time writing and/or editing
content that purportedly tells an audience how to troubleshoot computer
recently had a problem that I could not figure out. Well, I did figure it out
eventually, but I didn't have my epiphany until after asking for help from our
tech support. I'll present the problem here; see if you can figure it out.
creating PDFs for TechRepublic, I often have to add screenshot images and some
other graphical elements in a Microsoft Word document. Once the Word doc is
set, I translate it into a PDF. The problem was that I could not insert an
image into any Word document. I would follow the usual menu commands: Insert |
Picture | File and at that point I would get a VBA error. You know, the dialog
that asks whether you want to debug the problem or end the dialog. I could not
think of a single reason why a VBA error would occur. With the help of tech
support we tried repairing Office and then re-installing Office, and there was
If you have
then you are quicker on the draw then I am. It turns out I had inadvertently
used the keyword Insert in a Word macro I created. I have a vague recollection
that you are not supposed to use certain words when naming your macros, but it
is not one of those things I normally think about when I am creating a little
routine on the fly. Apparently, the fact that I created a macro named
InsertPicture was enough to interfere with any Word command that involved an
Insert of any kind. I find that very peculiar and frustrating.
run into this situation before? Perhaps, because I use Word macros as an editor
so much, it is only a problem with people like me. If I come across a set of
keystrokes that I have to enter over and over again, I will make a quick macrousing the Word record feature. Is that typical or atypical behavior?
Mark W. Kaelin has been writing and editing stories about the IT industry, gadgets, finance, accounting, and tech-life for more than 25 years. Most recently, he has been a regular contributor to BreakingModern.com, aNewDomain.net, and TechRepublic.