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How to leverage support for the DIY generation
The DIY generation--the newest entrants to the workforce are the first generation of do-it-yourself technologists IT leaders have had to deal with en masse. Here's how to leverage their support.
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Five easy ways to eliminate those annoying help desk calls
Nearly all IT departments are overworked and understaffed right now. And in many organizations, no area is feeling the crunch more than the help desk. Here are some ways to reduce the volume of those ...
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TechRepublic's new BYOD Policy helps IT stem safety problems
Most employees want to be able to choose the device they're most comfortable using and that allows them to work how and when they want. Help deal with any problems proactively with this BYOD policy do...
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CIOs can't go it alone anymore
There are many ways that CIOs can build partnerships that can help handle the onslaught of expectations that hit the IT department every day. Here are a few.
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The failed promise of Business Process Management (BPM)
Business Process Management software is a great idea that can help you optimize processes for greater efficiency. So why do most BPM initiatives fail or fizzle out?
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IP theft in high tech--A way of life?
In light of the Apple/Samsung ruling, what, if anything, should companies do about their theft of their intellectual property?
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How to win friends and waste money on consultants
Patrick Gray talks about the most common ways he's seen companies misuse money they're spending on consultants.
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Five reasons business process improvement projects fail
Even with the best of intentions, even the most sought after business process improvement project can fail. Here are five reasons this happens and some advice for CIOs that want to avoid such failure...
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IT leaders: How to survive a merger
While being faced with integrating systems, people, and processes, surviving a merger can be tough. Here are some tips for how to do it.
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The problem with patents
Patent trolls and now tech giants have clearly been exploiting the patent system to stifle competition. if our goal is to protect and encourage innovation, we must demand more from our governments and...
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Five ways that social media can benefit IT
If you're willing to embrace social media, you and your department may find great benefit and a whole new way to work.
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Specific solutions for the IT department
Scott Lowe offers specific solutions for how to end some activities that IT is doing and shouldn't be.
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Death by promotion
While you may feel that you're rewarding a high-performing employee by offering a promotion to a management or leadership role, if you don't equip them with the skills to success you're doing the empl...
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Windows 8 infographic: Pros and cons at a glance
TechRepublic polled its members as to whether they had plans to upgrade to Windows 8. We also have the top reasons why they will or won't.
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Must-have features of a VoIP phone service
Here's a breakdown of the must-have features and an outline of a few available plans.
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Regulation or Advocacy?
Ramon Padilla Jr. explains why IT organizations shouldn't think of regulation or advocacy but rather have a healthy balance of both.
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Knowledge walking out the door: The baby boom "brain drain" in government
Knowledge walking out the door: The baby boom "brain drain" in government
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Consolidate all project management deliverables in the project plan
A project plan is the name given to all of the project management documents used during the project. Find out the specifics of what the project plan entails.
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How do you determine a job candidate's analytical skills from an interview?
The really important skills you want in an employee--soft skills and analytical skills--are the hardest ones to discern during the interview process. But here are some tips that may help.
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Passive customer service lends itself to outsourcing
The call center whose success is measured in volume and not customer satisfaction will be the first area to be considered for outsourcing. Here's how you should focus your people instead.
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A number of staff hits makes this manager regroup
After a number of personnel setbacks on his team, one manager has to step back and reevaluate what he has to do to keep things running smoothly.
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How far do you let a mean employee go?
If you had an employee whose demeanor rubbed everyone else the wrong way but who was exceptionally good at his job, what would you do?
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LaserMonks - Office Supplies at Lower Prices and Prayers to Boot!
LaserMonks - Office Supplies at Lower Prices and Prayers to Boot!
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Programmers get a shortcut - source code search engine.
Programmers get a shortcut - source code search engine.
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Ensure requirements are tracked throughout a project
Ensure requirements are tracked throughout a project
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Ask these questions to decide your unified communications strategy
Unified communications is the wave of the future, and it's likely that your company will be deploying a UC solution at some point. To avoid costly mistakes when you do, you should have a structured pl...