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Conspiracy theories and large corporations
With the ease of modern communication, it's easy to believe that major corporations are manipulating world affairs. The fact is, they're not organized enough to do that.
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You can tell the quality of a company by those leaving
We continue to see organizations trying to survive by cutting expenses. Executive leadership coach John M. McKee says that won't provide long-term success and here's why.
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Five ways to stretch your training budget
Without training, our staffs remain stagnant and our organizations fall behind. So, what are some ways in which you can stretch your remaining training budget and make sure that your staff gets the tr...
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Tips for writing easy-to-understand security policies
In this guest post from Ellen Berry, we find out how to take the best from different styles of writing to generate better compliance with user-friendly policy documentation.
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Test it like you mean it!
Rather than effectively outsourcing your testing efforts to subordinates and hoping for the best, consider IT leadership's involvement and input into the testing process.
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What's in a Service Management Plan?
The Service Management Plan (SMP) is a document that contains all the necessary details to run a service. Here's a breakdown of what to include.
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Five reasons you need to trust your staff (read don't micromanage)
There are five really good reasons you should embrace your inner CIO and let your staff do their jobs. Here they are:
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Building the next 'geek generation'
Are we doing what we can to cultivate the future geeks, some of whom will turn a coding or hardware "hobby" into the next HP, Apple, or Google?
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Eight ways to get honest feedback
This is a challenging time for organizations of all sizes. Today, more than ever, says executive coach John M. McKee, leaders need to get more face time with those who know what's going on. Here are e...
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Changes abound: What's happening in my small IT shop?
Scott Lowe talks about some of the new tech challenges his small IT department is facing and how they're handling them.
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Executives aren't putting the brakes on IT spending, yet
Technology executives indicated this week that the recent stock market volatility could impact tech spending. But, they also noted that customers are better off than in 2008.
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IT as an economic indicator
Patrick Gray finds some reason for hope -- at least as indicated by renewed hiring in IT -- in the midst of a chaotic economic landscape.
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In business today: Happiness = Success
Is your organization happy? Are your customers? If not, says leadership coach John M. McKee, it's probably time to review your approach. "In this economy, happiness is becoming a competitive edge."
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Market meltdown likely to impact IT spending
The folks who control IT budgets -- chief financial officers -- are not going to be very enthusiastic about spending on tech projects amid the current market volatility.
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The difference leadership makes when it comes to successful ERP projects
ERP projects can be complicated to implement, but sometimes it's not just technical difficulties that can derail smooth adoption. Andrew King illustrates the importance of leadership in a project plan...
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The practical results of competitive stress
The practical results of competitive stress
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Holidays and customer relationship-building
Holidays and customer relationship-building
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Some questions to consider when prototyping a system
Some questions to consider when prototyping a system
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My "Push-Me-Pull-You"management pledge
My "Push-Me-Pull-You"management pledge
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Avoid unexpected problems by automating device onboarding
Thanks to advances made in IT process automation technologies, manually onboarding and off-boarding new network devices can now be archived along with 8-track tape players and pagers.
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The dark side of BYOD
Exploring new mobile and cloud platforms without a governance strategy can have consequences.
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Create a social media toolkit for better time management
Staying on task when managing your social media responsibilities isn't as difficult when you have the right tools at the ready. Here are five tools to consider.
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Putting social into a B2B perspective
Before investing resources in social media, B2B businesses should determine where their audience spends the most time online in order to pinpoint which platform will offer the most bang for the buck.
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Use big data to fight cybercrime
While organizations don't always need to understand how an attack works from an in-depth technical perspective, they do need to understand how the attacks get past their defenses. A successful CISO wi...
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How to deal with the brilliant, but problematic employee
Do you have that one brilliant, irreplaceable employee who brings so much to the table but who seems to have been raised in a barn? Here's why you need to do something.
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Yodle CIO Eric Raab: Create positive dynamics, and hire great people
In this CIO profile, Yodle's Eric Raab talks about CIOs and company culture, and his passion for working at start-ups.
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Why bad customer service can make me hate your company with a white hot passion
Terrible customer service will taint people's minds against a company and even a product, no matter how extraordinary it is.
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The fallacy of talent shortages and H-1B visas
We've all heard about the tech talent shortage and the need for H-1B visas. But how do you reconcile that with the soaring unemployment rate of U.S. military vets?