In the first
part of this series, we reviewed some of the benefits and drawbacks to
desktop virtualization. On the positive side of the ledger, users can now
access a corporate-approved image or suite of applications, independent of
hardware, facilitating BYOD or mobile initiatives while maintaining IT control.
With all the pros of moving desktops into the data center come some cons, mainly pushing what was once a distributed computing model into a central location, increasing demands on the data center in terms of processing, power, and associated maintenance. With benefits and drawbacks in mind, let's look at the pragmatic side of a virtual desktop infrastructure (VDI).
Three takes on the virtual desktop
One of the main points of confusion about virtual desktop technology is how it differs from traditional "server hosted" desktops pioneered by companies like Citrix and Microsoft, whereby a user creates a terminal session with a server, where he or she is presented with their own "hosted" desktop environment.
Terminal-style "virtualization" is more akin to time sharing
from the mainframe era; a server presents multiple end-user sessions, executed
and managed by the server OS. With desktop virtualization, the server
partitions each desktop into a virtual machine, allowing the virtual desktop to
be moved between servers and storage, allocated fungible resources, or provisioned
and modified on the fly.
Virtual desktops can be further divided into "shared
image" desktops that essentially use a single, standardized desktop image to
serve all users, or "personal image" desktops, which provide the user with
their own VM that can be modified and customized just like a standard physical
Each vendor has its own take on these two broad categories, with their own nomenclature, but the tradeoff is essentially allowing end-user customization at the cost of increased maintenance, versus maintaining only a single image for several users.
From an end user perspective, the three experiences are largely the same. The user opens a client or viewer application and connects to a desktop that is hosted elsewhere. Depending on the configuration, the user may or may not be able to store files locally on that desktop, or modify the configuration and installed applications.
The big three vendors in desktop virtualization are the same
as the data center, with Citrix, Microsoft, and VMware each presenting an
offering specifically targeted at desktop and application virtualization.
What's interesting about desktop virtualization is that the management and provisioning layer can be separated from the hypervisor that actually executes virtual desktop images, allowing one vendor to serve as virtual desktop "controller," while the actual virtual desktops run in the same VMware or Hyper-V hypervisor already deployed in your data center.
Citrix is the leader in desktop and application
virtualization due to its long presence in terminal-based shared desktops. I
also find Citrix's XenDesktop to be more mature on the mobile front, offering
application and desktop virtualization to Android and iOS devices.
In addition to the IT management benefits of VDI, Citrix allows you to quickly move your existing applications to mobile through application virtualization. This also expands your BYOD options, allowing your corporate Windows desktop image to run on anything from Android to OS X.
Microsoft's main advantage in the VDI space is that they own the desktop OS and many common management tools. If you're a Microsoft shop, you may already own most of the components of their VDI suite, as the functionality and hypervisor are native to Server 2012, management is embedded in recent versions of Systems Center, and Windows 7 and 8 include support for Microsoft's desktop and application virtualization technologies.
VMware hopes to leverage its obvious strength in the data
center with its VDI offering, and also implements the proprietary PCoIP
(Pixel-Compression over IP) protocol, which provides accelerated video
rendering in the data center and video compression to the client, making for a
faster user experience on compatible clients.
While its VDI product, VMware Horizon, is less mature than Citrix, other vendors will happily interoperate with a VMware hypervisor infrastructure, allowing for what amounts to a best of breed solution.
With better VDI management, increased interest in BYOD, and an eye toward bringing the benefits of data center virtualization to the desktop, interest in VDI technologies has grown. The technology has matured, and the three major virtualization players have capable offerings. While VDI is not right for all scenarios, it's a relatively low-cost way to enable popular policies like BYOD while reducing the cost of provisioning and deploying corporate desktops, and may be worth revisiting as you plan your coming IT initiatives.
Patrick Gray works for a global Fortune 500 consulting and IT services company and is the author of Breakthrough IT: Supercharging Organizational Value through Technology as well as the companion e-book The Breakthrough CIO's Companion. He has spent over a decade providing strategy consulting services to Fortune 500 and 1000 companies. Patrick can be reached at email@example.com, and you can follow his blog at www.itbswatch.com. All opinions are his and may not represent those of his employer.