Getting executive support for system management processes

Trying to get executive approval for a technology initiative? Learn to speak the language of the C-suite folks and present your case the right way.

Dollar costs and dollar savings are the common denominators used by business professionals in making technology decisions. Yet they're one of the measures least offered by IT professionals in presenting the benefits of a process improvement. This in-depth article by Rich Schiesser explores ways that IT managers can use meaningful business metrics to win executive support for technology spending.