A colleague of mine and me often use the term M&Ms when
describing an IT organization or a component of one as in They are just a
bunch of M&Ms. When doing so, we arent referring to chocolaty goodness butthe fact that they are mired in methodology.
You know what this is.
This is when a group has decided for whatever reasons that process is an
end unto itself. When methods are whatdrives the work and not the product.
I see this quite a bit in government, particularly regarding
project management. Often, project
management is looked upon as a panacea and that it can cure all ills regarding IT
projects. So the organization adopts a
project management framework designed to launch the space shuttle and then
requires all its projects to fit this framework, both large and small - failing
to realize that your project management methodology needs to scale with the
size of your project. The result?
Projects that may or may not be successful but take forever to becompleted.
Want to know how to suck the enthusiasm out of both your
staff AND the clients of your services?
Burden them with unnecessary and/or over complicated processes and procedures
in order to get anything done. Soon you
will have nothing but a bunch of automatons going through the steps and clients
who refuse to deal with you. On top of
that you will develop a clientele that wrongfully hate all project management
and any other processes and procedures because they equate it with your inefficiencyand ineffectiveness.
Are you an M&M?
If so, it might be worth taking a hard look at your processes and
methodologies and see where they can be streamlined and improved. Make sure project management is not being
done for the sake of itself, and by all means ask your customers how theyfeel about it. If you dare!
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