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Windows Vista -- Borg technology -- prepare to be assimilated
Suffering the upgrade blues? Windows Vista is sure to make you feel worse, at least for a while.
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Backups aren't expensive, but they are necessary
Data is money. There's no getting around it. Regardless of what your business provides, data is critical. Back it up, every day or risk losing money.
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Secure your laptops, seriously
Are your users loading laptops with sensitive data? If so, they probably do it without a thought for security. There are alternatives. Don't let your laptops and data become easy prey.
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Strong passwords-realistic or burdensome?
You don't have to run a large IT shop to know that security is a major issue. However, when rules meant to protect data become too heavy a burden for users to maintain, rules have a tendency to fly ou...
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Tips for small businesses who don't want to skip security
The majority of small businesses don't have the resources for a dedicated technology specialist, so barring a close friend or family member who happens to be a geek, there are a lot of businesses that...
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Some early IT goals still not realized
Our parents seldom changed jobs. Now the average worker changes jobs every few years. In addition, we're still commuting although the technology to work remotely exists. As fast as technology changes,...
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Texas Law requires computer repair techs to be Private Investigators
If you repair computers in Texas and come in contact with data, you could be breaking the law. Unless, that is, you are also a licensed Private Investigator.
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Configure Windows Small Business Server 2003 R2 Remote Access
Windows Small Business Server possesses powerful remote administration features. Follow these step-by-step procedures to get remote administration installed and configured in your enterprise.
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Real world example of scope creep
Large projects have a tendency to incorporate scope creep almost by inheritance. The small details of one of the many facets of the project are easily overlooked. In this example, the small details th...
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Tips for troubleshooting slowdowns in small business networks
Tips for troubleshooting slowdowns in small business networks
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The three most important security steps the small business should take
Security is complex but you have to start somewhere. This is, in my opinion, the bare minimum, basic, no-brainer, and got-to-have things for small business security.
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Installing System Center Essentials 2007 for midmarket IT shops
For the monitoring, system management, and software deployment side of the house in a mid-sized company, Microsoft offers System Center Essentials 2007. Here we walk through a sample installation and ...
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Proving to business leaders that new technology is not just a gimmick
Learn how to overcome the resistance of business leaders to new technology projects through more effective communication.
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When the e-mail system fails
System failures happen. Things break. The job of the tech is to fix the problem. That's what we get paid to do. However, unless you manage the human element of the repair process, you risk alienat...
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What to do when the batteries run out
Techs often assume that management understands details about how backup power systems are supposed to work. For example, does your business owner have a clear picture about how long the batteries wi...
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Tech talk, geek speak and nerd words
Most techs are very comfortable using several acronyms in just about every sentence. When techs talk to each other the acronyms make the conversation go quicker and convey information faster. Unfort...
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Installing company software on employee laptops
Installing company software on employee laptops
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Change Management - a critical IT skill
Change Management - a critical IT skill
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The flawed process of getting a job offer
The flawed process of getting a job offer
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At what point should you use trouble ticket software?
At what point should you use trouble ticket software?
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Yet another Blackberry outage hits North America
Yet another Blackberry outage hits North America