The four hurdles the iPhone had to jump to become business-ready

When the iPhone was released, Gartner was one of the most outspoken critics of using the iPhone as a business smartphone. However, in the light of Apple's SDK and Exchange ActiveSync announcements for the iPhone last week, Gartner changed its tune about the iPhone and said that it is now comfortable recommending it for enterprises.


Since the iPhone was released in mid 2007, Gartner has been one the most outspoken critics of using it as a business smartphone. Gartner warned IT departments not to allow it into the enterprise because of its security shortcomings. However, in the light of Apple's announcement of its iPhone SDK and Exchange ActiveSync licensing deal, Gartner changed its tune about the iPhone and said that it now feels confident enough to recommend it for enterprises.

Gartner cited four obstacles that the iPhone had to overcome to be accepted as an enterprise business device:

  1. No ability to remotely wipe the device in case of loss or theft
  2. No enforcement of strong passwords
  3. Syncing the device with iTunes was not an enterprise-grade solution
  4. No effective way to deploy enterprise applications

I interviewed Ken Dulaney, Gartner's Vice President of Mobile Computing, about Gartner's stance on the iPhone. Listen to the interview to learn how the iPhone was able to meet Gartner's concerns, how well Gartner thinks the iPhone can compete with BlackBerry, Windows Mobile, and Symbian, and how much the on-screen keyboard will limit its penetration into the enterprise.

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