Video: Five reasons why ITIL implementations fail

Lots of organizations are jumping on the ITIL bandwagon to improve the management and efficiency of their IT departments. This episode of Sanity Savers discusses the roadblocks to implementing ITIL and the ways to overcome them.

Lots of organizations are jumping on the bandwagon of ITIL hoping to improve the management and efficiency of their IT departments. Unfortunately, many are ill-prepared to deal with the challenges of implementing ITIL.

This episode of Sanity Savers for IT executives discusses five real-world roadblocks to implementing ITIL and the ways to overcome them.

For those of you who prefer text to video, you can click the "Transcript" link underneath the video or you can read the original piece that this episode was based on: Top 5 reasons why ITIL implementations don't happen by the book.

Five reasons why ITIL implementations fail Lots of organizations are jumping on the bandwagon of ITIL hoping to improve the management and efficiency of their IT departments. Unfortunately, many are ill-prepared to deal with the challenges of implementing ITIL. This episode of Sanity Savers for IT executives discusses five real-world roadblocks to implementing ITIL and the ways to overcome them.

By Jason Hiner

Jason Hiner is Editorial Director of CNET and former Editor in Chief of TechRepublic. He's co-author of the book, Follow the Geeks.