Video: Michael Dell calls for a self-service IT model

Michael Dell tells how his company can help IT automate tasks and allow end users to consume what they need when they need it.

CEO Michael Dell explained to attendees at Oracle OpenWorld how his company is delivering a more efficient enterprise with its new services. In this video clip, he discusses Dell's plan to help IT automate tasks and provide more visibility, allowing end users to consume what they need when they need it.

By Jason Hiner

Jason Hiner is Editorial Director of CNET and former Editor in Chief of TechRepublic. He's co-author of the book, Follow the Geeks.