Video whiteboard: Six steps for changing employee behavior

Ed Muzio, CEO of Group Harmonics, explains how to get your employees to do something differently without making them defensive. Learn the six simple steps to follow.

Ed Muzio, CEO of Group Harmonics, explains how to get your employees to do something differently without making them defensive. Learn the six simple steps to follow.

By Jason Hiner

Jason Hiner is Editorial Director of CNET and former Editor in Chief of TechRepublic. He's co-author of the book, Follow the Geeks.