Follow these troubleshooting steps if you receive a RAW filesystem message when connecting to an external hard drive via USB.
- First off, try connecting to a rear port, as it could be just a problem with the USB connection, the USB cable, the USB hub, or the USB enclosure
- If that isn't successful, remove the drive from the USB enclosure and connect it directly to the motherboard (see the documentation that came with your system)
- Start the system
- Open Internet Explorer to check the drive letter that's been allocated to the drive
- Restart the system
- Press the WindKey + R to open the Run dialog box
- Type cmd and press Enter
- Now type chkdsk driveletter:/r
Let it run through, and you should now have access to your data.
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Sonja Thompson started at TechRepublic in October 1999. She is a former Senior Editor at TechRepublic.