Question: I have installed Windows Live OneCare but now my VPN is not working. I have to shut off the firewall in order to get it fixed. How do I get my VPN software to work?

By default, Windows Live Once Care blocks VPN access. In order to get a VPN to work in conjuction with Windows Live OneCare, perform the following: 

1. Right-click on the OneCare icon in the system tray and choose Open Windows Live OneCare. 
2. Click Change Settings as shown in Figure A. 
3. Click the Firewall tab and choose Advanced Settings (Figure B). 
4. Select the Ports & Protocols tab and tick (Figure C) Virtual Private Network (IPsec or PPTP).

 

Figure A. Change Settings 

Figure B: Advanced Settings

Figure C: VPN Access