If the Windows Vista users who you support fall into the beginner to intermediate user-level category, you should point them to a new series of Vista demo videos that have been put together by the Windows Vista Product Management team at Microsoft. Hosted by Ester Choi, a member of the team, these videos are really quite a break from the traditional sort of training videos that you may have seen in the past.
Esther has a really nice speaking style and her explanations and examples are straightforward and very down to earth, which make the videos both informative and easy to listen to. There are four videos in the series so far, and the team promises to make more. You can find them on the MSN Video site:
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Greg Shultz is a freelance Technical Writer. Previously, he has worked as Documentation Specialist in the software industry, a Technical Support Specialist in educational industry, and a Technical Journalist in the computer publishing industry.