ERP systems are now offered on the cloud under Software as a Service (SaaS) model. For Small and Medium sized Enterprises (SMEs), this is considered the best opportunity to take advantage of the capabilities of an Enterprise Resource Planning (ERP) system without the investment and management costs associated with the on-premise model. This paper investigates ...

The impact of Enterprise Systems (ES) on Organizational Agility (OA) is an under-researched area. Given that most organizations are heavily investing on ES infrastructure and the increasing demand for agility, the lack of research on ES and OA is a critical oversight. This paper reviews previous literature on information systems in general and ES in ...

The number of companies operate on a global scale is on the rise seeking profitable business opportunities in the global arena. Global businesses have unique information requirements due to the integrated businesses activities in geographically dispersed business units, sourcing up to date consolidated information from numerous business processes, operating in different time zones and managing ...

The goal of this paper is to investigate and better understand the differences in Information Technology Service Management (ITSM) adoption by Small and Medium sized Enterprises (SMEs) between transition and developed economies in Europe. This study draws from research conducted among companies from six countries from Central and Eastern Europe within INNOTRAIN IT project financed ...

Building on multiple theoretical perspectives, the authors examined how e-business capability moderates the association of different dimensions of market orientation (i.e., customer, competitor, and inter-functional coordination orientation) and firm performance (i.e., financial, operational, and customer service performance). They tested hypotheses using survey data from senior executives in China. Their findings reveal that both customer orientation ...

In this paper, the author describes a company’s Business Intelligence journey. It documents a number of the Business Intelligence “Best practices”. The value of these “Best practices” is validated through the company being awarded the Gartner Business Intelligence Award of Excellence. In terms of Business Intelligence maturity Compack can be mapped to the Information Collaboration ...

The importance of Business Process Modeling (BPM) particularly in sensitive areas combined with the rising impact of legislative requirements on IT operations results in a need to conceptually represent security semantics in BPM. The authors define critical security semantics that need to be incorporated in BPM to aid documentation of security needs and support compliant ...

The business model concept is useful in analyzing and communicating the essence of a business, and for predicting the implications of electronic commerce on an existing business. As useful as the concept is, there is a lack of consensus among researchers on the definition of a business model, and on the constructs of the business ...

The Business Model (BM) concept has become one of the most important domains in the field of Information Systems (IS), thanks to recent rapid advances in Information and Communication Technologies (ICTs). Recent rapid advances in ICTs, specifically in Internet and mobile technologies, have highlighted the rising importance of the Business Model (BM) in Information Systems ...