The reality of today’s environment is that your clients are actively looking at all expenses and cutting where they can. You’re very likely doing the same in your business, so you understand. But how do you make sure you’re not on the chopping block? By demonstrating that you provide a service that’s essential to the ...
In the previous chapters, Connectwise extensively covered the ins and outs of remote workforce, including how to set up, secure, and optimise it for your business and your customers’ businesses. Then Connectwise covered strategies and tactics for managing cash flow in a crisis. Now, let’s take a look at how to maximise operational efficiency by ...
The thing that keeps most business owners up at night is whether they have enough cash to pay their employees and their bills. According to Invoicera, 68.9% of business owners fear they’ll lose their business due to a lack of available cash and 58.2% identify slow paying customers as their biggest challenge in managing cash ...
In a recent study, we learned that 74% of MSPs have suffered at least one cyber attack and a lack of skills and resources have left them ill-prepared to deal with attacks – either on their customers or themselves. And even if they were prepared yesterday, today’s remote work environment has introduced new complexities. In ...
In February, Time magazine called the Corona Virus the “World’s Largest Work-From-Home Experiment.” And while the numbers aren’t in yet, it’s clear we’ve gone beyond the 3.2% of the workforce that normally comprise remote workers. As more employees have moved to working remotely, the safe perimeter established by their company’s MSP or IT department has ...
As the COVID-19 pandemic forced your business and almost all your customers to go remote, enabling and optimising a remote workforce is key to ensuring everyone can continue to work. Enabling a remote workforce has become the unexpected hero as many businesses and MSPs shift to working from home. Within this chapter, you’ll find resources ...
As COVID-19 continues to create uncertainty around the world, there is a long list of things that need to be done for MSPs to weather this storm. You may feel overwhelmed and not know where to start – that is completely normal. We’ve all been forced to learn together. Connectwise has put together this step-by-step ...
We all have a unique opportunity to go above and beyond to help our customers, prospects, and the industry as a whole through this difficult time.Read about these five things you can do during this crisis to help ensure you come out on the other side with your customer base intact.
It's critical to invest your time, energy, and focus into efforts that drive continuous improvement and optimisation. This report explores how to maximise operational efficiency by establishing accountability within your team, managing outcomes, and the consequences of not putting systems and processes in place that empower your employees to deliver excellent customer service no matter ...
This report will walk you through cash flow management best practices and offer tips and resources that will help you: Put the right tools and processes in place Make it easy to get paid consistently Gain visibility into your finances Cut expenses to build resiliency