In today’s ever-competitive business landscape, organizations are in a constant battle to differentiate themselves in their capabilities and services to their customers. In this light, customer experience (CX) has become a vital focus area for business and technology leaders to address because of its direct impact on business growth. In 2019, Dell commissioned Forrester Consulting ...
A modern business is a technology and data business. It has multiple functions that need to be managed efficiently and executed in a timely manner. Be it simple functions such as file and print, customer relationship management applications, or applications that use artificial intelligence for predictive outcomes. This document is meant to provide a quick ...
Dell commissioned Forrester Consulting to evaluate the role of display monitors on employee productivity and the ability of firms to improve employee experience. Forrester conducted in-depth, quantitative surveys with 355 respondents, including knowledge workers and hardware procurement decision makers at organizations with 5,000 or more employees. The custom survey was conducted in ANZ (Australia, New ...
The global mobile online population will exceed 3 billion people by 2020, and business users are increasingly rating messaging, collaboration, and social applications of higher importance on mobile devices. Nonetheless, 72% of global knowledge workers still state that their role-specific apps are most important at their workstations. One method of enabling productivity at the workstation ...
To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed one customer from the global financial services industry with experience deploying Dell monitors. The objective of the TEI framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate ...
Through one customer interview and data aggregation, Forrester concluded that Dell UltraSharp 27” and 34” curved monitors have the following 3-year financial impact. The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate the impact that Dell’s UltraSharp ...
The future of work will increasingly be about delivering superior experiences to both employees and customers. Enabling the workforce with better technology, including the right monitors, is a way to heighten such experiences. The proliferation of data gives rise to a demand for better visualization tools. Meaning, monitors are a critical component to deliver superior ...
Monitors remain a major productivity driver in the workspace, while also playing a key role in attracting and retaining talent. Today’s employees have an appetite for larger, higher-resolution monitors that enhance multitasking, improve user comfort, optimize the workspace and allow for a more immersive screen experience. In fact, 80% of respondents believe that a larger ...
Forward-looking enterprises are investing in digital transformation, acquiring technology and services that accelerate innovation, enhance competitiveness, and help develop new areas of growth. Workstations are often crucial for development and use of manufactured machines. Mainstream PCs must be good enough for general tasks for a large percentage of people, all at an affordable price. The ...
Technology is critical to student and teacher success in primary and secondary education today. Students no longer respond to the old, static model of a teacher standing in front of a classroom to deliver knowledge in the form of a lecture. Instead, students need an environment that delivers flexible, on-demand approaches that support individual learning ...