The RTA had an aging printer, facsimile and photocopier fleet of about 2,100 devices, from different manufacturers and with different service levels. The RTA also required an office equipment overhaul to meet new government agency requirements, which stipulated the organisation couldn’t have any capital expenditure on its service contracts or ‘purchase to own’ items such ...

This paper will define the overarching concept of Outsourced Document Services (ODS) and then drill down on characteristics of the various document services under ODS, which include MPS; enabling the reader to differentiate MPS from the other print services offerings in the market. Lastly, the benefits of MPS will be demonstrated to raise awareness among ...