Organisations are under pressure to respond to the accelerating rate of disruptive technology innovation and business change. Infrastructure and operations are the engines of a technology-driven business. In large organisations, business operations and IT systems work together but maybe not be working as closely as they could or should be; and certainly less so in ...

Large organisations are undergoing significant changes to working environment and procedures due to increased competition, compliance, globalisation and a knowledgebased economy. Consequently IT has been required to adopt a more business-centric approach to service delivery that underpins the activities of virtually every business function. Subscribe to the Project Management Insider Newsletter Subscribe to Project Management ...

The role of IT has evolved from the role of infrastructure administrator to a driver of enterprise services with the challenge of supporting and enabling other areas of the business to drive business value. Just imagine the depth of service and functionality required by IT extended to every part of the business. By better integrating ...

HR and IT departments are being asked to evolve. They must move from being just a support function to becoming business enablers. They must also maintain the highest levels of service provision because in both areas, small mistakes can have an enormous impact. Breaking down departmental silos, doing more with less, and leveraging technology to ...

Organisations are under pressure to respond to the accelerating rate of disruptive technology innovation and business change. But to improve business operations they must also be able to capture and analyse what is happening. Otherwise it is impossible to improve or scale up as the business grows. Subscribe to the Project Management Insider Newsletter Subscribe ...

Large organisations are undergoing significant changes to working environment and procedures due to increased competition, compliance, globalisation and a knowledge-based economy. Consequently, IT has been required to adopt a more business-centric approach to service delivery that underpins the activities of virtually every business function. Leveraging a single solution to seamlessly extend the service management approach ...

The role of IT has evolved from the role of infrastructure administrator to a driver of enterprise services with the challenge of supporting and enabling other areas of the business to drive business value. Imagine the depth of service and functionality required by IT extended to every part of the business. By better integrating departments, ...

HR and IT departments are being asked to evolve – they must move from being just a support function to becoming business enablers. They must also maintain the highest levels of service provision because in both areas, small mistakes can have an enormous impact. Breaking down departmental silos, doing more with less, and leveraging technology ...