The KODAK Info Insight Platform is a comprehensive suite of solutions that enables a broad range of businesses to automate processes and address input capture, analysis, understanding, and enrichment of key information. In addition to reducing processing costs, the Info Insight Platform also helps increase customer satisfaction by improving customer service. Read more…

Exceptional customer experience should be the rule, not the exception. It’s an unquestionable fact: great customer experience increases loyalty. It drives up revenue, which, in turn leads to a real competitive edge. But these days, when customers contact you, they expect 24/7 responsiveness and a complete answer right away. What happens if they don’t get ...