Recent years have brought a huge shift in the workplace around mobility. Smartphones and tablets are now essential work tools for employees in many types of organizations and many lines of work. But where do these employees turn when they need help with an app or setting, especially if they use their personal device for ...
More and more organizations are looking to implement an intuitive remote support solution. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features. This buyer’s guide can help you select the remote support tool that will work best ...
More and more organizations are looking to implement an intuitive remote support solution. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features. This buyer’s guide can help you select the remote support tool that will work best ...
More and more organizations are using a Shift-Left approach to support, bringing more complex work down to Level 1 and moving more repetitive work to self-service. For these tasks, remote control systems are efficient and cost effective, allowing the handling of more complex work at Level 1. Rescue by LogMeIn is an enterprise-ready remote support ...
Recent years have brought a huge shift in the workplace around mobility. Smartphones and tablets are now essential work tools for employees in many types of organizations and many lines of work. But where do these employees turn when they need help with an app or setting, especially if they use their personal device for ...
More and more organizations are using a Shift-Left approach to support, bringing more complex work down to Level 1 and moving more repetitive work to self-service. For these tasks, remote control systems are efficient and cost effective, allowing the handling of more complex work at Level 1. Rescue by LogMeIn is an enterprise-ready remote support ...
In today’s highly competitive business world, the performance of your remote support tool can make a significant dierence in your competitive advantage. Learn how LogMeIn Rescue oers the fast, secure and seamless remote support you require to keep your workforce optimized and your business applications running smoothly.
Despite the clear connection between effective support and competitive advantage, many existing support tools remain inadequate to meet the needs of sophisticated users. They simply lack the functionality required to satisfy user demand. By adopting new remote support technologies that will meet the changing, increasingly demanding needs of users, organizations can create stronger partnerships with ...
Southern New Hampshire University’s mission is to transform the lives of learners by providing cost- effective, successful campus-based and online learning opportunities. With locations across the United States, SNHU’s student base is concentrated in North America, though the university also supports military personnel during their deployments and overseas assignments, ensuring that they can keep up ...
Fast and effective support is an important differentiator for companies to achieve greater customer satisfaction and business success. But the need to support users on their mobile devices, in any location and in any language, adds complexities to the support function. Download this executive summary from Rescue and IDC to learn: What end users expect ...