Field service management teams want to keep costs down, while improving their customer service relationships. This can be hard for organizations in any industry—oftentimes, reducing costs hurts customer relationships—but IoT provides a way for field service organizations to achieve this goal. Subscribe to the Innovation Insider Newsletter Catch up on the latest tech innovations that ...

ISVs who developed a SaaS version of their software were able to deliver additional value to their customers: New customer segments open thanks to lower adoption costs and operating costs: ISVs were able to sell to customer segments who were previously unprofitable due to the reduced cost to serve enabled by operating SaaS on public ...

Key Takeaways AI Will Improve, Accelerate, And Disrupt The Software Development Life Cycle AI Will Enable Developers To Build Apps That Learn Like Humans Be Prepared For The Challenges And Risks Subscribe to the Developer Insider Newsletter From the hottest programming languages to commentary on the Linux OS, get the developer and open source news ...

While many SecOps professionals focus on keeping cyberthreats at bay with breach-prevention, threats to security are constantly evolving around us. Nearly 80% of organisations reported data breaches in 2016, with a third of those reporting more than six breaches. Of that same group, less thanone-third anticipated an attack. This optimism – does not reflect the ...

A service that enables enterprise customers to detect, investigate, and respond to advanced and targeted attacks on their networks. Subscribe to the Microsoft Weekly Newsletter Be your company's Microsoft insider by reading these Windows and Office tips, tricks, and cheat sheets. Delivered Mondays and Wednesdays Email Address By signing up to receive our newsletter, you ...

From the information provided in the interviews, Forrester has constructed a Total Economic Impact™ (TEI) framework for those organizations considering implementing MicrosoftWindows Defender ATP. The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate the impact that Microsoft ...

For sales organizations, customer engagement is about more than touch points—it’s about everything that happens in between personal and digital encounters. Customer engagement requires an organization-wide commitment to creating meaningful connections, building relationships, and nurturing those relationships to establish trust and keep your brand top-of mind. Customer engagement drives every interaction, every process, and every ...

Cloud computing has ushered in a golden era for software companies. The cloud’s low barrier to entry allows creativity to flourish, especially for software developers who are creating applications directly on cloud-based infrastructure. Cloud-based infrastructure enables developers to do what they love: solve business problems and bring innovative new ideas to life, using their choice ...