“What just happened?” Every IT professional has faced situations where that pit-in-your-stomach sinking feeling lets you know that something is wrong, you’re not sure what, and your plan for the day is out the window. You also know what it’s like when it gets worse — when one “What just happened?” slams right into another. ...

“What just happened?” Every IT professional has faced situations where that pit-in-your-stomach sinking feeling lets you know that something is wrong, you’re not sure what, and your plan for the day is out the window. You also know what it’s like when it gets worse — when one “What just happened?” slams right into another. ...