In the digital age, professional service companies should be integrating the building blocks of the value chain to gain competitive advantage within the market. Many firms agree, driving growth and enhancing service delivery are top priorities and are aware progress can be made with the right technology; however 65% currently have a low integration level ...

Small and medium size businesses (SMB) acknowledge they are at the beginning of the digital transformational process. Almost all have some digital resources in place with software resources growing, in 2016 SMBs reported using 3.8 solutions; in 2017 that number grew to 4.8. Driving revenue growth, improving productivity and gaining new customers are top priorities ...