Nielsen Behavioral and Attitudinal Research 2021 The 2021 PayPal Behavioral and Attitudinal research was commissioned by PayPal and conducted by independent research provider Nielsen Media. A Behavioral Panel examined desktop purchase transactions from 707,625 consumers across five European countries and across key verticals between October 2019 and September 2020. An Attitudinal Survey was conducted in ...

Last year, the pandemic brought the world to a grinding halt, creating mass uncertainty across almost every facet of business operations. As the uneven pandemic recovery continues, it’s clear shopping behaviours have changed for good, with wide-reaching impacts on the world of eCommerce. A notable outcome of this shared change is that markets now have ...

While many industries saw revenue slow down in 2020, some even grinding to a halt, global eCommerce thrived – surging to $4.28T USD from $3.35T the year before. As the uneven pandemic recovery continues, it’s clear shopping behaviours have changed for good. The global eCommerce market is booming, and borders are no longer barriers. For ...