
CXO
CXOITIL, IT Governance & the Managed Service Provider (MSP)
Organizations are adopting ITIL to provide a framework for best practices, and, many of these organizations are seeking out external partners who use complementary, compatible processes. These organizations want to share the same consistent, common language as they contract out and transition a specific area of their IT organization. Consequently, Managed Service Providers (MSPs) are ...