The fourth edition of the Small and Medium Business Trends Report shares insights from over 2,300 SMB owners and leaders globally. These insights can help SMB leaders adapt and prepare for the new normal as businesses continue to deal with the pandemic. Get the latest business research and local insights from Philippines, Singapore and Thailand. ...

The Fourth Industrial Revolution has welcomed an unexpected era of digital innovation that is transforming every industry, business, and individual experience. Mobile apps have accelerated this revolution and changed how we work and live. Unfortunately, as the number of mobile devices and apps has increased, so does the attack surface that has left organisations vulnerable ...

In today’s hyper-digital landscape, speed, and scale of service delivery remains a key advantage for customer experience teams. However, leading organisations are now looking at ways to drive emotional connections through human-centric services between the customer and their brand across digital platforms. Creating a holistic 360-degree view of your customer through a consolidated customer data ...

In today’s digitally-driven environment, the need to create human-centric services has never been more important. According to Forrester Research, 86% of customers say a positive emotional connection drives loyalty. This report will examine the topic of human centricity at length, evaluating the latest innovations deployed by Service Trailblazers who are redefining customer experience today. Subscribe ...

In today’s hyper-digital landscape, speed, and scale of service delivery remains a key advantage for customer experience teams. However, leading organisations are now looking at ways to drive emotional connections through human-centric services between the customer and their brand across digital platforms. Creating a holistic 360-degree view of your customer through a consolidated customer data ...

With the sudden shift to a new way of work, businesses need to work hard to keep employees productive and focused. Having the right technology to support and enable remote workers is now more crucial than it has ever been. Prior to the pandemic, Salesforce surveyed office workers and IT leaders in Australia, India, and ...

Help your employees skill up from home. MyTrailhead empowers employees to learn with an on-demand, gamified platform, customized with your brand and content. Watch the demo video to learn more. Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. We bring you news on ...

Help your remote teams build securely. If your dev teams are building applications that include sensitive data, Data Mask lets them build and test these while complying with privacy regulations. Read the datasheet to learn how. Download now! Subscribe to the Developer Insider Newsletter From the hottest programming languages to commentary on the Linux OS, ...

Help remote employees keep data even more secure. With so many employees working from home, security is top of mind. Learn how Salesforce Shield will help you: Audit your data Address compliance and government requirements Gain important user insights Watch the demo video to learn more. Subscribe to the Data Insider Newsletter Learn the latest ...

With so many stores closed and businesses working remote, your customers are online more than ever. Help them find what they need with apps that include CRM data. Learn how you can: Easily select the CRM data you want to share with customers Synchronize CRM data with your website or app Bring your customer data ...