According to Forrester, “Intranets remain the least loved of the typical applications provided to employees.” While the intranet remains a foundational technology in the workplace, there are tremendous opportunities for intranets to meet the needs and expectations of employees. Forrester states “Vendors that provide granular personalization, design and templating tools, and integration with top productivity ...

User experience—and in the enterprise, employee experience—is today held up as a key principle of software design. GigaOm analyst, Stowe Boyd examines the disparity in the outcomes of those efforts, especially when it comes to intranets. Intranets have been used in business for two decades now and the proliferation of newer communications apps, have made ...