accessing external hard drive

By danwardle64 ·
hi, my girlfriend just bought an external hard drive, the computer recognised it and the model etc. it's windows xp btw. the computer though won't let me open up the drive it keeps saying windows cannot access the device. you do not have appropriate permissions to access the device. please help and soon as i have to go at the weekend to get some data from her home computer.

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More info

by 1bn0 In reply to accessing external hard d ...

Make and model of External HDD?

Was it installed on her computer (or another computer)first and now you can not acces the data?

Do you know what format the HDD uses. e.g Fat32 or NTFS?

Does the unit use any sort of encryption to control access?

Are you accessing the drive using an administrator account or a regular user account?

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bog standard

by danwardle64 In reply to More info

the hard drive was bought and this laptop was the first thing she put it on. it has no data ontheir whatsoever. i don't know what format it's in or whether there is any encryption on it. i don't think so anyway. it's a fujitsu MHT206oah PL 60gb external. this is an administrator account as well. please help

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be careful

by Kiltie In reply to accessing external hard d ...

If YOU ARE ABSOLUTELY POSITIVE that no data is on the drive, try formatting it to FAT32. The reason for that is so you can be sure that other Operating Systems can see the format.

If you have a burner, you can download free software that will help in this, Hirens Boot CD or UBCD or Barts PE, or any of the Live CD Linux Distros

Google the names to find the source.

It should work then

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