Malware

General discussion

Locked

Acer Keyboard Mouse Problem

By jzurb ·
I am using a Acer 5672 with Synaptics drivers and XP pro sp1 for both the keyboard and mouse. I don't know what happened recently but now my keyboard and mouse are not working. I have not installed any new software before this happened. I am able to use a usb mouse with no problems. And the keyboard and mouse on the laptop work in the bios and in safe mode. I have done a chkdisk and a thorough virus and spyware scan with no results. I have reinstalled the latest synaptics drivers but no change. Under device manager there is no mouse driver listed for the laptop only the external usb mouse driver is there. It used to be listed under mice as a touchpad. I have performed a system restore to an earlier date and it still is not working. It appears Windows is not even seeing the touchpad anymore. Any suggestions Thanks

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Comments

Collapse -

Have more issues

by mthippatong In reply to Do This !! ..

The keyboard and mouse doesn't work and neither does the usb, so I can't use a usb keyboard or mouse. I take out the laptop battery and still nothing works. Is there another solution?

Collapse -

Excellent!

by nabongo In reply to Do This !! ..

Had the same issue with my laptop (Sahara) and after removing the battery, it was fine. My system is actually a dual boot with xp and ubuntu. The funny thing is the ubuntu side works perfectly with or without the battery so i suspected a windows virus. Turns out to be the bloody battery!

Thx for the tip.

Collapse -

Thank you! Buy new battery?

by amclellan84 In reply to Do This !! ..

Thank you so much. I have spent so many hours Goolging and downloading alternative drivers because the keypad and touchpad weren't working, couldn't restart., turn off, etc etc. and the laptop was a friend's that I was reformatting; I thought I had broken it lol.

Anyway, did you buy a new battery? I'm sure I read somewhere else that person did that, and that the new Acer batteries were of higher voltage, thus working better. I lost the link to this post, though, so can't confirm that. Do you know anything this?

Thanks again. Life saver.

Andrew

Collapse -

been there done that

same thing happened to my 5570 turns out acer likes to not connect the touchpad cable securely enough. Luckily mine broke soon after i bought it and bestbuy fixed it for free, but that's wat they told me was the problem and they said that they do this ALOT

so that's the prob, if u just pop up the keyboard, u can see the cable and reconnect it.
its not software, its hardware

Collapse -

some help please mouse and keyboard problem

by lubester2001 In reply to Acer Keyboard Mouse Probl ...

OK I have an acer aspire 4530 laptop
my mouse left button don't work right
my keyboard don't work right the buttons
Sound are heard when the buttons are depressed
And if I hit like the H key the help menu pops up similar
keys did different functions but the keyboard wont work the way it should
i updated the drivers, the keyborad works fine in bios i removed the battery
and still nothing.....HELP

Related Discussions

Related Forums