After System Recovery inaccessible USERDATA files.

By jynjyr ·
I have documents in my USERDATA files. Documents I would like to open and retrieve after a system crash. I've tried to remove the read only attribute in the properties tab but it says my access is denied. Is there, in fact, a way I can restore them myself so that I can open them and access the information they contain?

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Permissions Issue

by brian In reply to After System Recovery ina ...

You have to take ownership of the documetns and give yourself permission to access those files.

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by jynjyr In reply to Permissions Issue

They are on the Administration account on the Computer. Other than this, I am unsure how to take posession of the files.

Any help here is apprecaited.

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Reboot in safe mode

by sleepin'dawg In reply to Posession

Go to control panel click on user accounts and open the admin and define yourself as administrator. Once that's done do a restart in regular mode, although you might have to shut down and reboot from scratch. If this works go to help and estabish a new restore point, after which you might consider doing a virus scan followed by a disc cleanup and defrag. In the event you picked up a virus that caused your crash, the scan should find and isolate it. The rest is just a good idea to get everything back in shape for normal operations. I do hope you have firewall and antivirus progams resident and in operation.

Dawg ]:)

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