Question

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    Topic
  • #2163457

    Blank video

    Locked

    by luketigers ·

    I am not able to view certain video files on my monitor. I can see embedded files like youtube and such but not actual dvds, downloaded media or video files.

    It’s quite frustrating now. I have tried downloading different codec packs such as k-lite and still nothing. Video on games and games run fine, it is just the VIDEO on those other files (audio is fine). All I see is a blank black screen.

    Please enlighten me,

    Luke.

All Answers

  • Author
    Replies
    • #2805280

      Clarifications

      by luketigers ·

      In reply to Blank video

      Clarifications

    • #2805278

      I use WinDVD

      by w2ktechman ·

      In reply to Blank video

      plays DVD’s just fine

    • #2805276

      Not gonna work

      by luketigers ·

      In reply to Blank video

      It doesnt matter which media player is being used, there is just no video.

      • #2805271

        If it is certain files, and those files are DVD’s,

        by w2ktechman ·

        In reply to Not gonna work

        then the first place to look is at DVD decoders. The system needs to now how to read a DVD properly, and to decode it in order to play it.

        It would seem that since other videos in different formats play, it is not a HW problem, which leaves SW.
        However, I think media player should play DVD’s too. When I run into media player ‘black screens’ or ‘green video’ I uninstall it and re-install it. It usually fixes the problem. If not, upgrading it almost always does (or downgrading if it is on the most recent).

    • #2805269

      If I’m reading this correctly

      by oh smeg ·

      In reply to Blank video

      You can not view Video from a source other than the HDD or Internet.

      That sort of only leaves the Optical Drive as a possible culprit. Is it actually a DVD or CD Drive?

      You can not view DVDs on a CD Drive. But as you say you have audio but no video I’m confused as the one LED is used to pickup both Audio & Video off the data surface of a DVD so I suppose that only leaves the Video Electronics inside the drive as a possible problem.

      Replacing the drive should cure the problem though.

      Col

      • #2805266

        reinstall player or drivers

        by luketigers ·

        In reply to If I’m reading this correctly

        it isn’t from dvds in the wrong drive as its mainly from anything that plays in a media player. so it seems likely hat it would be driver related then. (since i have tried a couple of media players).

        I will try uninstalling my windows media player again and see what happens. If not then it would seem I need to reinstall the drivers, I think.

        (Everything worked fine before I reformatted the computer, so it is possible that something went wrong after the reformat and that is why it doesn’t work properly now.)

        Thanks for the advice I will be back.

        • #2805253

          Well that helps no end

          by oh smeg ·

          In reply to reinstall player or drivers

          Open Device Manager by Left Clicking start then right click on My Computer and in the drop down menu that appears left click on Proprieties. When the next window opens left click on the Hardware tab and then left click on the Device Manager Button. Look for any yellow [b]?[/b] with a Black [b]![/b] through them These items [b]Do Not[/b] have the drivers installed and you need to install them.

          If you care to post the Make & Model of the system or M’Board we can point you to the necessary Drivers for your computer.

          Col

        • #2805249

          none of these occur OH Smeg, yellow ? black !

          by luketigers ·

          In reply to Well that helps no end

          i followed your instructions there, just the normal pop up.

          I downloaded the latest pack from the manufacturer but still nothing.

          That should limit the problem down shouldn’t it?

          I’m so lost to figure this out.

    • #2805268

      What was the DVD

      by rob miners ·

      In reply to Blank video

      software that came with the PC. What is the Make and Model of the PC.

      • #2805262

        Sorry i didnt post that earlier

        by luketigers ·

        In reply to What was the DVD

        Intel core2 Quad CPU
        Windows XP SP2
        ATI Radeon HD 3800 series

        Monitor: viewsonic LCD VX 2235wm-5

        • #2805255

          Not quite

          by rob miners ·

          In reply to Sorry i didnt post that earlier

          what I wanted but have you installed the Chipset and Video Drivers for your Motherboard and check for updated Drivers. Check the manufacturers site for a firmware upgrade for your DVD Drive. Some DVD drives come with software check that if you have it for drivers and software as Power DVD is often on them.

          Keep us informed as to your progress if you require further assistance.

          If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. 😉 😀

        • #2805254

          trying manufacturers site now

          by luketigers ·

          In reply to Not quite

          reinstalling a new MP did not work. Same resulto f no video but audio is ok.

        • #2805251

          What is the Screen Resolution?

          by oh smeg ·

          In reply to trying manufacturers site now

          If they do not have 32 Bit Color then you most likely do not have the Video Driver for your Video Card installed and this could be the problem here.

          Check the post above for how to see if you have all the required drivers installed.

          http://techrepublic.com.com/5208-10879-0.html?forumID=101&threadID=276044&messageID=2615529

          Col

        • #2805248

          32 bit colour yes i have it – 1680-1050 res

          by luketigers ·

          In reply to What is the Screen Resolution?

          seems like i will have to uninstall sometihng or alot of things ):

    • #2805247

      I’ve just tried again to update monitor drivers and video drivers

      by luketigers ·

      In reply to Blank video

      on the device manager. i restarted now and am will see if it helps, only the monitor and nw adaptor needed updates.

    • #2805229

      OK the files that will not play right have to be another Codec issue

      by oh smeg ·

      In reply to Blank video

      Try this lot and see if that improves the situation any

      http://free-codecs.net/download/Codec_Pack_All_in_1.htm

      Col

    • #2805228

      What is

      by rob miners ·

      In reply to Blank video

      the file extension on the downloaded ones that won’t play. You should always check the format that the file is in before downloading. There are also proprietary formats that require you to invest in software to be able to view them. A quick google with a period . (full stop)EG: .mov will help to find a converter.

      Keep us informed as to your progress if you require further assistance.

      If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. 😉 😀

    • #2805225

      trying imtoo converter

      by luketigers ·

      In reply to Blank video

      it at least shows the video in a preview, pay to use more than 5 mins, will search for a free one but it should solve the problems.

      Thanks alot guys, very helpful.

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