can't access my administrator accout

By tvanvalkenburg2 ·
I remamed the generic administraor account and was going to "set it aside" and keep the enduser account handy for "day to day use", but while doing so, I made the enduser account a limited account. The account does still work for me for most of my needs, but I need the administratior account for some things and I have "locked myself out of the admin account". In fact I can hardly find any traces of it. I keep reading that it is still there, but I can't find it in "control panel/user accounts".

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Please Read! No response necessary!

by The Scummy One In reply to can't access my administr ...

The members of TechRepublic - A Resource for IT Professinals, will not assist anyone in the recovery of lost passwords. You may have a legitimate reason to recover a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we the members of TechRepublic will not take. Please do not ask questions of this nature on TechRepublic.

If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery issues should be taken up with Phoenix Technologies, etc..

To those viewing this post: Please DO NOT respond any further to this thread. This template has been released under the GNU public license and you are encouraged to use it as a standard reply for questions of similar nature, provided that you make any modifications available to other users.

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by boxfiddler Moderator In reply to Please Read! No response ...

It doesn't look to me like he asked anything about a password. The word password does not even appear in his post. He appears to have 'lost' the entire Administrator account.

edit to add: Let's not get goofy with this password template thing, eh? Oh, and yes, I will try to behave.

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ahh, but

by The Scummy One In reply to Ummm...

this poster is asking for how to take control of a system because the admin account is locked...

Is this not very similar to 'crack a PW'?

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Point conceded... <nt>

by boxfiddler Moderator In reply to ahh, but
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thanks for sticking up for me

by tvanvalkenburg2 In reply to Ummm...

you're right, I'm NOT try'n to hack into someone's computer lol only MY OWN lol! I DO remember my passwords on both accounts(administrator and enduser)-I didn't change either. I only renamed my administrator account, but I'm realizing (stupidly)that I should NOT have made the enduser account a limited account. I only ment to have two accounts: administrator with a new name that only I knew the name of, and a "daily use" account with limited privledges (for my use); with the idea that I couldn't do too much changing up of things/harm to myself lol lol if I had to think about if I REALY wanted to do some change; my computer would force me to go to the admin account to do it.

I have tried go'n to "safe mode" and using the "ctrl-alt-delete" keys x2 trick, but all I get is a window that leads me to "task manager". I cant log off the enduser(limited)account and get into the "switch user" mode.

I'm stumped.....and screwed lol


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I don't rename the administrator account...

by boxfiddler Moderator In reply to thanks for sticking up fo ...

but I do give it the most ridiculous and long password I can dream up. I write the password down and put it in a file somewhere that is not exactly a 'usual place' to find things like that. Then I give me an administrator account with an equally long and ridiculous password to continue setting up a new install. Then I give me a Power User account for daily use and everyone else gets a limited user account. I rarely need to access 'the administrator' account, but if I do I have to find the password first! This has worked quite well for me over the years.
Although on one occasion when I needed to access 'the administrator' account it took me several days to find the password. I did get a little bummed for a bit, but did find it in the end.
I never keep a password list in the computer. Or anything else I don't want someone else to see. Paranoid computing - that's me.
I'm good at keeping my own things up and running safely and cleanly, but not always so good a long distance tech support. Sorry I can't help you further.

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What do you mean you can't log off?

by ThumbsUp2 In reply to thanks for sticking up fo ...

That wasn't part of your original post. Are you telling us that you can't shut your computer off? You can't reboot to get access to the welcome screen which is where you need to press ctrl+alt+del twice? By the way, the three finger solute as it's called, only takes you to the task manager if you use it AFTER you have logged in. It has a different function when used at the login (welcome) screen.

So, anyway... tell us what happens if you click Start -> Shutdown -> select Shutdown -> OK ???

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no welcome screen

by tvanvalkenburg2 In reply to What do you mean you can' ...

I logon using the limited account, then my desktop appears-welcome screen is bypassed for some reason. I can't use "the three finger salute" except after logon. Thanks for replys, I'm 56yr old truck driver using my son's old machine that he gave me with the words,"here, Dad, learn how to use a computer.". lol I've learned a lot in the past two yrs (I'd like to think), but this time I think I "experimented" with the wrong process. lol I use this Dell Inspiron 1000 in my 18wheeler to keep records,navigate, and access the net to keep in touch.


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OK, let's go back to square ONE

by ThumbsUp2 In reply to no welcome screen

You've renamed the administrator account. You know the password for it, but have not been able to get to any kind of login screen where you can input the required details to get back into it. You've set your own user account to a limited access account, which means you don't have authority to change any of the required settings needed to fix your situation. AND..... you've enabled the automatic login for your limited account, so you never see the login screen where you can give it the three-finger solute.

Wheeeeewwweeeee! You got yourself into a pickle, didn't ya?

Ok, at this point, the only solution is to teach you how to get into safe mode. I read in one of your posts that you've gotten into safe mode and it didn't work. Either you tried to get into safe mode and failed, or you entered safe mode but did not log in as the as the new administrator's name. When you enter safe mode, you will know it. The danged thing reminds you about it. So, I'm guessing that you have not yet actually been into safe mode. And, if you did, you logged in with your limited user account.

So, let's try this. Reboot the computer, but this time, shortly after you see the manufacturer's logo, begin pressing the F8 key repeatedly. That's one key way at the top of the keyboard. It's not the F + 8 keyS combined. Anyway, the key is to press that F8 key soon enough. If you press it too soon though, you'll get a keyboard failure and the computer may not boot (if stop on all errors is enabled). If you get the keyboard failure and it stops, press the three-finger solute to reboot and try again. Keep at it, allowing it to go all the way into Windows if you miss it, where you can then tell it to reboot again, and again, and again, until you finally get the timing down when pressing the F8 key. IF you finally see a black screen with a menu on it that allows you to use the up/down arrows to select Safe Mode, THAT is what you're looking for. If, in Safe Mode, it bypasses the login screen, click start and then LOGOFF, not ShutDown. Logging off in Safe Mode will put you back to the login/welcome screen where you SHOULD be able to either type in the new administrator name and password, or ctrl+alt+del once (maybe twice) to bring up the login screen where you CAN type the required name/pw.

If you ever do get into safe mode using the renamed administrator account/pw, the first thing you need to do is to TURN OFF that automatic login for the limited account. That way, you won't ever be in this situation again. After that, you can leave your limited account set that way, or change it to power user (or whatever).

We can give you some more pointers on how to better secure your computer if you want. The main thing right now is getting you into that administrator account so that you can fix the login screen.

<edited to add>

PS: Hope you're not trying to type while driving that truck! Only KIDS do silly things like that!

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Thumbs and Van, I would add...

by boxfiddler Moderator In reply to OK, let's go back to squa ...

to change how users log on and off go to:
Start\Settings\Control Panel\Administrative Tools\Security Options. In the right-hand pane of the window, scroll to:
Interactive logon: Do not require CTRL+ALT+DEL. Double click on that and then choose 'Disabled'. Be doubly sure that you choose 'Disabled' before you reboot!!!
lots of exclamation points for lots of emphasis

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