Can't Connect to Client Computer Using SBS 2003 Remote Web Workspace

By alan ·
I am having trouble connecting to a client computer using SBS 2003 RWW outside of the LAN.
I CAN access OWA, "My Company's Page", and I can connect using the "SBS Connection Manager" or VPN while outside of the LAN. I CAN connect to a clients desktop through RWW when I am ON the LAN, using another clients computer.
What is causing me to not gain access when I am outside of the local area network? I'd assume that the proper firewall ports are open because I can access the sever through remote desktop and I can connect to the server using vpn, or SBS Connection Manager with all of the clients listed with "mobile" rights.

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All Answers

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Never Assume!!

by SWells In reply to Can't Connect to Client C ...

Check the firewall has the correct ports open !

Port Definition
443 required for HTTPS
444 Companyweb
4125 Remote Web Workplace
1723 VPN (plus GRE Protocol 47)
3389 Terminal Services

You may not need ALL of these ports open, just open the ones you require.

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did you get it?

by rberry In reply to Can't Connect to Client C ...

did you ever fix this if so how please? I am having the same problem.


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OMG Watch my fix

by girardfrancois In reply to did you get it?

Hey for troubleshooting this issue for 2 days and guess what !!! MY ISP '' internet service provider was blocking the port that SBS uses lol we had to switch to a Fix IP address then the ISP unblocked everything congigured my wan nic with cause we have ISA
after the connection wizard in SBS reebooted the SErver then VOILA !! Good god these ISP

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Using IE?

by CptKirky In reply to Can't Connect to Client C ...

I had the exact same problem and after alot off hassle found that the user was using Firefox asked them to use IE and voila all is tickity boo!

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