We have people who manage some of our servers remotely. A couple months ago they were having trouble connecting to one of the servers so they asked me to go to a website which asked for a serial number which he had. After i entered the serial number i was able to grant him control of the server. it was all web base. I cant remember the name of this site, had the name of an animal...reptile in it. I'm trying to do some remote assistance for some out of state friends and this website seemed pretty straight foreword. i don't mind the monthly fee.
edit: sorry, i should specify that i'm also looking for alternative web based remote assistance / desktop tools. but if you happen to know the name of the one i'm looking for feel free to post.
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Over the past months I've been using Logmein (www.logmein). The Pro version costs USD55 a year, but it comes with a ton of services. You can check it for free for a month.
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Cant remember the name of a web based remote assistance website
We have people who manage some of our servers remotely. A couple months ago they were having trouble connecting to one of the servers so they asked me to go to a website which asked for a serial number which he had. After i entered the serial number i was able to grant him control of the server. it was all web base. I cant remember the name of this site, had the name of an animal...reptile in it. I'm trying to do some remote assistance for some out of state friends and this website seemed pretty straight foreword. i don't mind the monthly fee.
edit: sorry, i should specify that i'm also looking for alternative web based remote assistance / desktop tools. but if you happen to know the name of the one i'm looking for feel free to post.