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Cant remember the name of a web based remote assistance website

By Toast-it ·
Hello,

We have people who manage some of our servers remotely. A couple months ago they were having trouble connecting to one of the servers so they asked me to go to a website which asked for a serial number which he had. After i entered the serial number i was able to grant him control of the server. it was all web base. I cant remember the name of this site, had the name of an animal...reptile in it. I'm trying to do some remote assistance for some out of state friends and this website seemed pretty straight foreword. i don't mind the monthly fee.

edit: sorry, i should specify that i'm also looking for alternative web based remote assistance / desktop tools. but if you happen to know the name of the one i'm looking for feel free to post.

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Found it...

by Toast-it In reply to Cant remember the name of ...

https://www.copilot.com/
by "fog" creek.

not frog :)

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Probably looking for a REPTILE made it more difficult ...

by OldER Mycroft In reply to Found it...

To find.

Had you posted with your request for an Amphibian-like name, I'd have guessed it straight away.

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Cant remember the name of a web based remote assistance website

by Braintiller In reply to Cant remember the name of ...

Another good alternative is RHUB's remote support appliance which is a one-time fee product.

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Logmein

by JLVFR In reply to Cant remember the name of ...

Over the past months I've been using Logmein (www.logmein). The Pro version costs USD55 a year, but it comes with a ton of services. You can check it for free for a month.

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