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constant password requests from outlook 2010
LockedHi everyone, I’m part of the IT team, and we have a couple of users saying that they are constantly being asked to enter their username and password from outlook. Both were recently upgraded to 2010 from 2003. we are running Exchange 2007, and the clients run windows xp.
The issue is mostly an annoyance, as the users can still get all of their emails, and use outlook normally. The password prompt appears to coincide with the download of the offline address book, and despite the correct username and password being entered, the OAB is not downloaded, and the password prompt just comes straight back. pressing cancel will allow the user to get on with their work, and everything is normal until the next time outlook tries to update the OAB.
Any ideas?