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Crap! I dropped my LAPTOP!!

By cookiescreambb ·
I was sitting in front of my laptop leaning into my computer desk when I heard a loud snap and the desk actually broke and my laptop fell down and hit the floor. Now all I get when i power up is a blue screen of death which says:

stop:0x000000ED (0x81B02E30,0xc0000006,0x00000000,0x00000000)

I have no clue what that means and even if I did, wouldn't know where to begin fixing it.
Its a Dell Inspiron 1100 laptop computer.
Should I buy a new one? Is it gonna cost me a lot to repair it? I got my laptop 1 & 1/2 years ago. I'm not sure if my laptop is still under warranty, though. My problem is that I've never filled in and send back the warranty to Dell.
I would appreciate any help anyone cold muster.



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Scary guys!

by polyjake In reply to You Call Yourselves Pros ...

Rim shot to Diamond Dan! I can't agree more with you.

These technicians are scary. I especially noted "Shake the laptop if the rattles like a pepper pot the the harddrive may have burst" from member 'dennis.cullen'.

Securing access to Google on another computer is a good first move here, if possible. Lots of stop code-related information will put us on the most likely path to troubleshoot this problem. Dell provides warranty status online, including the particular configuration; that's also important to know.

A thorough and up close visual of this laptop is needed, possibly removing, inspecting and reseating the drive in. If anything was connected to it when it fell then these jacks areas may have been damaged inside, along the edge of the motherboard (innards inspection by experienced troubleshooter only). At only 1.5 year old, it's worth the trouble to dig a bit further to try to save it.

Good luck!

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by GSG In reply to Crap! I dropped my LAPTOP ...

One thing that you can do, is make sure you haven't shaken anything loose. Partially unseated RAM can cause a stop error. I found that out the hard way.

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