crashed? seagate external hard drive questions

By dfbainter ·
howdy! i picked up an external usb 7200.7 120 gig hard drive model ST3120026A from walmart a couple years back, and it isn't being recognized by either of my laptops or my desktop. it beeps and starts up, but it isn't recognized as anything but a "usb device". the power light comes on, but the data can light doesn't come on. i have some semi-important stuff on it (mostly music and old work files), but am hesitant to send it off to a data recovery place and pay $500-$1500 bucks. I moved the power connector and the usb connector around, and the lights go off and on, but i can't hold it in any way that it's recognized as what it is. I have no clue. Any advice would help. Thanks in advance.

Anybody have any similar problems or possible solutions?

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The Specs for the drive are here

by HAL 9000 Moderator In reply to crashed? seagate external ...

Now did you get a Driver CD with this unit when you bought it. If so you may need to install the drivers so you can recover your data. It's also possible that the USB to IDE interface has failed and if you can remove the HDD from the enclosure you'll be able to fit it to another enclosure that you have just purchased. But as you are using this with a NB does it have 2 USB Plugs at the NB End? If it does you need to plug both of these into different USB Sockets as you are not getting the required power to run the drive and allow the computer to see exactly what it is.

Seagate claim that there is a 5 year warranty on this drive so you can check out the warranty status of the drive here

Seagate now offers a Data Recovery Service which can be accessed when you return a drive for replacement they for a fee will recover all your data off the drive as shown here


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Thanks 4 the options! This may be a dumb question, but what is the NB end?

by dfbainter In reply to The Specs for the drive a ...

I have 2 connectors on the back of the drive, one for the usb connection and one for the power converter/cord. I've though about swapping the HDD into another unit, but it appears that this drive is currently out of stock everywhere. I found a website where a guy managed to swap out his "logic board" at, but am not sure. It sounds like it's beyond my skill level. fun fun fun.

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Sorry I should have been clearer

by HAL 9000 Moderator In reply to Thanks 4 the options! Th ...

The Note Book End of any USB Lead quite often has 2 USB Plugs that need to go into different USB sockets.

USB Caddies are quite common and freely available so all that should be required is to buy one for your HDD either a 2.5 Inch or a 3.5 inch HDD and then all you need do is slip in the drive to the Connector/s.

The 2.5 Inch Drives generally speaking do not come with Power Adaptors so they rely on the USB Lead to supply the necessary power to work the thing and there are generally 2 USB Plugs than need to go into different USB Sockets.

The 3.5 inch drives in my experience always come with their own Power Supply and have two leads to connect on the inside one is a Data Lead and the other is the Power Lead much like what's on the inside of any desktop computer so they are an easy change.


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