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Dell PC w/Conexant Modem Hang

By LRClifford ·
I received a Dell Dimension XPS T700r w/latest BIOS & a "Conexant V.90/56K Telephoney Modem for Windows". Software is Win 98 2nd Ed , IE 5, MS Outlook Exp 5.

Often have problem connecting to ISP. I hear handshaking. Password no problem. Will disconnect & redial alternate number & usually connect. Sometimes it will return to the primary number. Other times no problems.

The modem often appears to "sleep", especially during pause on Internet to read long page. When I request the next page, there can be a pause of up to one minute. During this time the dial up indicator on the taskbar is black indicating no transmission. After a while it will deliver the next page. All is OK if I keep requesting pages rapidly. I have not been disconnected during a download.

I also received a Dell Dimension XPS R350 w/a 3COM modem. The software is Windows 98 First Edition, IE 4, & MS Outlook Express.

Never had a problem w/2nd system. Both use same phone line eliminating that.

The speed for both is 46K - 48K

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