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DOWNLOAD: Remote control tools

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http://techrepublic.com.com/5138-10586-5675339.html

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loox good

In reply to DOWNLOAD: Remote control tools

I like VNC too (the price is right), and I really like dameware as well.

It looks like you left SMS out though…it has remote possibilities (plus a lot more), and probably would have been in my top5.

Another web-based solution

In reply to DOWNLOAD: Remote control tools

Another web-based remote-control tool is LogMeIn, at LogMeIn.com. Priced like GoToMyPC, but with a free option for screen control only (free is good). I found it works well with I.E. 6, not quite as well with Firefox 1.0. Convenient for short term needs when working with out-of-town customers.

Careful about what doors you open

In reply to DOWNLOAD: Remote control tools

One of the most important considerations in selecting a remote control application is how the the traffic between systems is encrypted. Without good encryption of the data stream as well as the sign-on authentication you have opened a big door for others to access your system. I found Remote Admin to have good encryption of the sign-on and data stream. I have not evaluated the other suggested products but you should before selecting a solution.

RAdmin development

In reply to Careful about what doors you open

Recently McAfee & Symantec’s new virus engines are detecting RAdmin and certain dlls as a virus. As a consequence, they either quarantine or delete them. It also stops the service from starting as well.

vnc via ssh tunnelling

In reply to Careful about what doors you open

A simple way of vastly enhancing the security of VNC remote access is to tunnel it through an SSH session. SSH not only offers industrial-strength encryption, but compression, file transfer, and remote command-line interface capabilities as well. Go look at http://openssh.org, or do a search on the web for vnc ssh tunnelling.

openssh link

In reply to vnc via ssh tunnelling

Stupid form interface doesn’t know how to separate a comma from a URL: http://openssh.org

WebEx

In reply to DOWNLOAD: Remote control tools

Webex offers WebEx Support Center (for use with attended machines), WebEx SMARTtech (for use with unattended machines), and most recently, MyWebEx PC (similar to GoToMyPC).

NetSupport Manager

In reply to WebEx

I am surprised that NetSupport Manager is not on the list. It is an application most similar to NetOp, is consistently rated at the top of its class, has multiple levels of security, and has a unique cumulative licensing model. We have used it for several years for remote clients all over the country and it works flawlessly.

Ateliar

In reply to NetSupport Manager

Cool – I used Ateliar and it is really good – no software to install on client..works well.

Selection criteria?

In reply to NetSupport Manager

Upon revisiting the list, it seems that enterprise scale products may have either been overlooked, or deliberately excluded.

Selection criteria…

In reply to Selection criteria?

Correct – I was focusing more on the no-cost/low-cost products.

Thanks for the confirmation. And, in that case, …

In reply to Selection criteria…

you’ll definitely wish to includes WebEx’s MyWebEx PC product.

DameWare all the way.

In reply to WebEx

I think for Windows 2K/2K3 domain environments especially, DameWare is the way to go. It offers so much for a very good price.

More info. please.

In reply to DameWare all the way.

Source?

Cost?

Another remote option

In reply to DOWNLOAD: Remote control tools

I like to use a software called Besoft Monitor I have use it for 3 years and I love it.
The only downside is that is only in spanish

For quick and dirty…

In reply to DOWNLOAD: Remote control tools

For Windows environments Microsoft’s NetMeeting is still usable, and don’t overlook Remote Assistance/Remote Desktop in Windows XP.

Yes, but, for ease of use they leave much to be desired.

In reply to For quick and dirty…

More than a few admins. have given up on trying to get these services to work as they had hoped.

Funk Software’s Remote Control

In reply to DOWNLOAD: Remote control tools

Was at Networld+Interop and the Funk software Remote Control product was pretty cool.

http://www.funk.com/remote_control/default.asp

Gives some granularity to configuring remote console activity, as well as a push install option.

Remote Software

In reply to DOWNLOAD: Remote control tools

Have you tried NetSupport Manager?
If so, is it a good product?

[Author]

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