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Ed Bott's Microsoft Challenge--8/31/00

By ebott ·
A Windows 2000 network admin is baffled by an overload of Event Viewer errors. Can you help? The errors appear several times a day in the Application Log and always take the following format:

Source:Userenv
Event I 1000
User: NT AUTHORITY/SYSTEM
Description: Windows cannot determine the user or computer name. Return value (1722).

The system in question is properly joined to its domain and has no problem accessing shared network resources. He can't find any sign of this error in the Knowledge Base. I'll give special preference to anyone who can provide links to comprehensive resources that he can use to decode other Event Viewer messages.

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Ed Bott's Microsoft Challenge--8/31/00

by smchargue In reply to Ed Bott's Microsoft Chall ...

This behavior can occur if the address for the configured preferred DNS server on the client is invalid or unreachable.


Please refer to http://support.microsoft.com/support/kb/articles/Q261/0/07.ASP

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Ed Bott's Microsoft Challenge--8/31/00

by ebott In reply to Ed Bott's Microsoft Chall ...

The question was auto-closed by TechRepublic

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Ed Bott's Microsoft Challenge--8/31/00

by robw In reply to Ed Bott's Microsoft Chall ...

From MS website

Right-click My Network Places, and then click Properties.


Right-click Local Area Connection, and then click Properties.


Click Internet Protocol (TCP/IP), and then click Properties.


Type the correct DNS address in the Preferred DNS server box

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Ed Bott's Microsoft Challenge--8/31/00

by ebott In reply to Ed Bott's Microsoft Chall ...

The question was auto-closed by TechRepublic

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Ed Bott's Microsoft Challenge--8/31/00

by joe.mccoy In reply to Ed Bott's Microsoft Chall ...

winsdows cannot determine the user or computer name. return value (1722)

Your preffered DNS server address on this client maybe unreachable.

To fix the problem:

1. Right-click on My Network Places, goto Properties.

2. Right-Click Local Area Connection, select Properties.

3. Press Internet Protocol (TCP/IP) and Goto Properties.

4. In the preffered DNS Server box, add the correct DNS server address.

Note: Their are some other possible causes, This one here on average seems tobe the reason for the error.

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Ed Bott's Microsoft Challenge--8/31/00

by ebott In reply to Ed Bott's Microsoft Chall ...

The question was auto-closed by TechRepublic

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Ed Bott's Microsoft Challenge--8/31/00

by hill In reply to Ed Bott's Microsoft Chall ...

For one I stick to the KISS idea (keep it simple stupid), no the person is not stupid but sometimes we look in the all the wrong places and the code is even hidden from MICROSOFT. I tend to look in the current set up especially if the Net work is already in place befor the server so forgive simple mindedness. I now have a quest thanks! Here's a question and a comment. 1st did the IT turn off each work station or isolte each work station and reboot the server to see if the error came back in theevent viewer? Also was there a server machine that might have been a BDC? Was there a NT work station that might have been running as a server before in the work place? Or did someone hide their profile and the server sees it and we can not? I'm on my way to code land.

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Ed Bott's Microsoft Challenge--8/31/00

by ebott In reply to Ed Bott's Microsoft Chall ...

The question was auto-closed by TechRepublic

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Ed Bott's Microsoft Challenge--8/31/00

by saveurpc In reply to Ed Bott's Microsoft Chall ...

The problem is that workstation did not have correct DNS infomation. I find some thins very interesting is some of the NIC cause the problem but some don't.

If you setup the machine with limit Ip port . you will get same error message.
my solution is check if the station has set up any TCP/IP filtering. if yes! you have try to find out which TCP Or UDP port you need open. If nothing has been setup.
I will try different NIC.

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Ed Bott's Microsoft Challenge--8/31/00

by ebott In reply to Ed Bott's Microsoft Chall ...

The question was auto-closed by TechRepublic

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