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End User Training when Going Google

By victor ·
Is End User Training a factor for consideration when considering Going Google?

If so, is it an important consideration?

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Well, it depends....

by RockerGeek! In reply to End User Training when Go ...

... on what you mean by "going Google".

Are you wanting to convert users to using Chrome as the primary browser? If so, then you must keep in mind that, as a new browser, not all website act "normally" on it. My school's timekeeper for employees was written with IE and Firefox in mind. Certain parts overlap with Chrome. Also, I've noticed that you need to install Chrome on the user's profile. If you do it as the admin, it won't work on other profiles (the way FF and IE do). The "help" feature w/in the Chrome browser is self-explanatory, so "End User Training" isn't that important. But, of course, you'll have those, erm "special" users who freak out at the sight of something different.

Chrome OS? Well, it's not commercially available yet. You can apply to be a beta tester on their CR-48 notebook (but only till tomorrow). I actually have one. It's essentially a bigger Chrome Browser, that you do EVERYTHING on. All online, too. You would hve to learn it's ins and outs yourself before being able to train people in it. But it's really easy to get used to.

Google Docs? Training is not neccessary... Google's docs, spreadsheets, etc, work very much like Microsoft Word, Excel, etc. Just slightly stripped down versions. However, you can import documents off your hard drive to work on in Google Docs and save online. You can then set up permissions for others to use. It's great for online collaboration; I espcially liked using it on group projects for my class work.

:)

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