ERROR - Hkey_local_machine\software\microsoft\windows\currentversion\run

By tae.chang ·
When I try to upgrade iTunes or Uninstall iTunes I get an error that I do not have permission to the following: Hkey_local_machine\software\microsoft\windows\currentversion\run

When I go to Start and run Regedit, I can locate that folder but when I click on it, I get an error. So I can not even access the folder to check the permission status.

How do I resolve this?

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All Answers

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log on with elevated permissions

by The Scummy One In reply to ERROR - Hkey_local_machin ...

because you are using an account that does not have the
proper permission level.

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I am the Administrator

by tae.chang In reply to log on with elevated perm ...

Is there a different way for me to log on even though I am the administrator? Also, I only get the permission error when I try to upgrade or uninstall. When I actually click the folder, I get a true error pop up.

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Specific Error Message

by tae.chang In reply to I am the Administrator

when I click the folder it states "Can not open Run: Error while opening key." The pop up is "Error Opening Key"

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This is still permission problems.....

by ThumbsUp2 In reply to Specific Error Message

Even though you have administrator rights under your user account, you are not logging on as THE administrator. When you start the computer and are presented with the welcome screen (you DO get the welcome screen requiring password, right?), you need to press CTRL+ALT+DEL twice to bring up another screen which allows you to TYPE the word "Administrator" in the username and then either type the password for that account or just click OK (leaving the password blank). THIS will log you in as THE administrator, not just a user account with administrator rights. There is a HUGE difference between the two types of login and you need to be logged in as THE administrator to access registry keys.

If you do not see the Welcome screen when turning on the computer, you have not set a password for your user account (not very safe) and it will automatically log you in under your user account. To get to THE administrator account, you will need to boot up in Safe Mode.

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by tae.chang In reply to ERROR - Hkey_local_machin ...

You were correct, I was not logged on as THE administrator. I have to restart and hold CTRl+ ALT+ DEL twice and was able to log on as the administrator.

Thank you for your help!! this is great.

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