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  • #2073601

    Exchange Server, Wants to share Boss’s e

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    by trishi ·

    I have a situation where the secretary wants to read her own as well as her boss’s email without logging in twice as two separate users.

    Outlook is the standard package being used to access email.

    How we shall make this possible? Any suggestion will be highly appreciated.

    Regards
    Tariq

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    • #3893385

      Exchange Server, Wants to share Boss’s e

      by leo.valmores ·

      In reply to Exchange Server, Wants to share Boss’s e

      There is a feature in Exchange 5.5 that allows mailbox user to set his alternate recipient, suitable for boss/secretary.

      Run Exch. Administrator program and open Recipient container. (If your site has multiple servers, then select the appropriateserver). Open the container and look for your boss account and double click it to display properties. Select Delivery Options Tab and Modify the Alternate recipients. Check on Deliver Messages to Both Recipeint/Alternative.

      Whatever messages herboss’ receives, she gets them too.

      Hope this helps

    • #3893374

      Exchange Server, Wants to share Boss’s e

      by waifoon ·

      In reply to Exchange Server, Wants to share Boss’s e

      Proposed answer 1 should do the trick but a couple of considerations.

      1) All emails will be received into the INBOX folder, so it would be a good idea to apply some rules to drop the secretary’s emails and her boss’ email into 2 separate folders.

      2) If the secretary want to send mails on behalf of her boss in her boss’ name then you may need to create her boss’ profile in MS Outlook.
      If you use Outlook Express, then you can choose which email account to use to send the message.

    • #3894757

      Exchange Server, Wants to share Boss’s e

      by yorkster ·

      In reply to Exchange Server, Wants to share Boss’s e

      first give use permissions on bosses mailbox, then on user system select tools then services, then exchange services, select advance tab and add additional mail boxes
      hope this helps

    • #3894518

      Exchange Server, Wants to share Boss’s e

      by mckaytech ·

      In reply to Exchange Server, Wants to share Boss’s e

      All three answers given so far will work and which one is best depends on whether the secretary just need to read the mail or whether he/she will be responding to it on behalf of the boss in his/her own name or with the boss’ name.

      If there is just a need to read it and it doesn’t need to be kept separate, I like the alternate recipient answer (although I concede that you can set up a rule to separate it out).

      If there is just a need to read it and perhaps respond to it under the secretary’s name, I like the additional mailbox answer.

      The most common answer in our organization is to give the secretary the right to Send on Behalf Of (done through Exchange Administrator). That gives the secretary the ability to respond to the boss’e-mail in such a way that appears to come from the boss.

      regards!

      paul

    • #3776277

      Exchange Server, Wants to share Boss’s e

      by mark.tassin ·

      In reply to Exchange Server, Wants to share Boss’s e

      This can be done one of two ways:

      Go into the boss’s Outlook Profile.
      Tools->Options->Delegates
      Make the secretary a delegate to the boss’s email.

      go into Exchange admin and give the secretary permissions to the boss’s private email store. First Tools->Options->Permissions set this to show permissions for all objects. Then go to the Boss’s email spot and grant the secretary Send As and Mailbox owner status. Then she can open the boss’s email with the File->Open Other User’s folder option in Outlook.

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