External Seagate 320 GB was working fine. Now reports 137 GB.

By darryltrimm ·
My backup device for all 4 computers in my home has been working fine for 6 months. A couple of days ago one of the 4 computers crashed and could not be recovered. I had to reformat it and reinstall XP from scratch. I then installed the external drive and it came up as a 137 GB drive, an empty 137 GB drive! I plugged it into all 4 of my computers one at a time (USB 2.0) and all report it the same way, no data and only 137GB. I used a Seagate hard drive diagonostic program on it. It shows it as a 320 GB drive but only 137 GB as being formatted. The program also reports that it has no errors and it working fine. What happened to my data (it had over 200 GB of data on it)? Is there any way to recover the data?

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Take it out of the external case,

by ComputerCookie In reply to External Seagate 320 GB w ...

install it as a slave on one of the other computers.

It could be a fault in the USB.

If it is easily recoverable it will be by using this method. There are a few things you could try so don't plug it back in via USB, post back if you still can't retrieve your data or need instruction on how to do this.

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When you installed it to the Reloaded Computer

by OH Smeg In reply to External Seagate 320 GB w ...

What OS and level of Patching was it at?

It's possible that the OS messed up the Drive if it couldn't read all of it because it wasn't fully patched.

As for recovering the data you have a couple of different choices but there is one thing you need to do first to take precautions to prevent Data Loss. There are 2 Distinct type of Data Recovery Software available the first rebuilds Partitions the second scans the HDD and recovers Files from the Drive. If you use the second type you need a lot of HDD space and you need to save the Recovered Data to a Drive different to the Drive that you are doing the recovery on. So if the Drive to be recovered is the D Drive the recovered data needs to be saved to the C Drive or something else Preferably a Internal HDD as these are faster than External HDD's.

Here is a short list of the better Data Recovery Programs Available.

While the last 2 are from the same company they are very different products. Win Hex should only be considered foe use by someone who knows Hex Inside Out while Davory is a great cheap General Purpose Application.

Personally I prefer the On Track Option but it's anything but cheap. However because I use this type of software a lot it's paid for itself many times over by now, for a cheaper option Spin Rite from Gibson Research or Stella have both very good reputations by other TR members.


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