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Fed Up!

By Martin- ·
What can I do about working in a place with a poor IT manager/supervisor?

By ?working? I mean I do it all...ALL.

And by ?poor? I mean, incompetent.

And by ?incompetent? I mean, no knowledge of IT, no knowledge of management, and no desire to gain any, plus actually turning up to work is not only a financial burden to the company but a health hazard to me.

Yes, his mistakes have cost the company dollars, big dollars, and he?s hidden it well with lies and misinformation. The majority of the loss was time...something that an auditor can?t find on a financial database, and something Managment can easily be fooled by. At least ours can.

On a good side there is a new manager on the scene and he seems to be very switched on. I'm hoping to secure some time with the new guy and get him to see straight.

How can I make the top brass see that the guy needs to be fired? Or involuntarily retired?

There are many holes that need filling in the IT department?s ship. I?m trying my hardest but I?ve fun out of fingers and toes to plug them. The remaining holes are his responsibility and I can?t climb over the top of him to plug them, nor leave my own alone.

The ship is sinking and it?s the First Mate who?s going down with it. That's not the way it happens in the movies!!

Can someone help?

...By the way...the "heath hazard" I suffered was a head injury.

It too cost the company money, but that wall needed replacing anyway.

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Bad manager

by jekoski In reply to Fed Up!

You need to document the problems, what was done and what should be done to correct the problems. Go on vacation for a week or two and if they dont call you back, mabey it isn't as bad as you think. If they do call you back take your information one or two levels up the lader. and ask to be put in charge of your dept.

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Just move on!

by Kim SJ In reply to Fed Up!

The boss of Hertz once gave the advice:

"Every six months, ask yourself "Am I appreciated?". And if the answer is no, move on!"

But the flip side of that coin is that you must also look inwards: ask yourself "*Why* am I not appreciated, and what can I change in my next job to avoid a repeat performance?"

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bigger problem

by bigbigboss In reply to Fed Up!

First of all, it is not worth your headaches and stress to straighten out the manager, or the company.

You need to assess whether you have the trust of your boss's boss. If you do, you can go to him to spill your guts out. If you don't, just move on.

This kind of problem is bigger than what you have observed. If you boss can fool your boss's boss, your boss's boss is also incompetent, and so is your boss's boos's boss, and so on. Or your company is not organized correctly so that the managers don't actually have time to figure out what their underlings are doing, much less whether they are doing it right.

It is very, very, very difficult for a person in the frontline to fix a systematic problem in a company. If your boss's boss knows your and trusts you, you have a small chance. But be careful, because you are also complaining about him.

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Support those appointed above you.

by gil In reply to bigger problem

Regardless of how much work you do or what you know. You were hired to do a specific job or fill a particular role in your organization. Spend you time finding out how you can support the manager and the goals that he's been tasked to achieve. You will find out that as empowerment is passed to you you will be able to do your job easier and with less stress. Remember as the worker you dont necessarily share in failure, Be thankful for now;it s his head that will roll. It does not matter what he knows he has the job and you work for him. If they are intelligent people upper management will realize your worth in time. You will also appreciate this point of view when its your turn to sit in the big chair.

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Not quite spill

by Prefbid II In reply to bigger problem

I recommend that you don't necessarily "spill your guts" to the boss's boss, but at least make it a point to talk to him.

A slightly better method would be to keep track of what is going on under the guise of "trying to improve your own performance."

In this method you only need to track things for a set period of time -- possibly just a month. Keep a log of the date and event and what went wrong or right. Make sure you keep track of your own mistakes too -- otherwise it will look like a boss lynching. I recommend a 3 column log of date, what was supposed to happen, what did happen. Your entries should end up looking like:

1. 8/1/06 - 8:00 Meeting -- Joe did not show, had to reschedule.
2. 8/1/06 - CPU upgrade on Sys 3 -- Downtime announcement did not go out. Joe was going to do that. Had to do emergency procedure. I forgot to tell Help Desk. Completed 5 min early anyway.
3. 8/3/06 - 4:00 Meeting - Started on time. Joe was late and insisted on starting over. Ended up looking unprofessional.

At this point you can "analyze" your problems. You can even "hide" your boss's name out of the analysis. (replace with and XX). Either you can make the boss's boss "pull it out of you" or let him figure it out (it will probably be obvious).

Just remember that "boss lynchings" almost always backfire. It has to come across as seeking advice on how to deal with the mysterious Mr. XX. You are just trying to learn how to tactfully get someone else to take you meetings and tasks seriously.

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Listen to your heart...

by stephenh In reply to Fed Up!

Hi Poor Soul,

I was in your shoes before. I guess it happens
more than we realize. You need to get the $#%^$$
out, and look some where else. Then, step up to the plate and say what's on your mind before you leave to move on to your next job.

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Problem people are everywhere just make sure u can pay your bills

by tony.griffin In reply to Fed Up!

If the incompetence is to the point where you fear for the loss of your job then you need to go ahead and start looking for a new job so you can at least be on your way when the hammer falls. If you're that stressed out then looking for a new job sounds like a good idea anyway. The important thing about any job isn't so much about the happiness factor (which is nice and lasts a little while depending on who buys your company next) but to make sure you can pay your bills. If corporate turns a blind eye to incompetence you can't control that no matter what you do without risking your own job so my only advice is be ready to save yourself. Then when you're ready you can try to get the mangement there to open their eyes if they're receptive. If not tell them bye

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been there

by bethernet In reply to Fed Up!

There are bad managers everywhere. I had a similar manager who was absolutely impossible to work for. It got so bad that I was having panic attacks on the way to work. I'd already experienced a variety of bosses, some good, some bad. This one was the spawn of Satan. Documenting is a MUST, but there is one other very important thing. Get the other people who report to the monster to document too (assuming they feel the same way you do). Present a united front to the manager's boss, and you will be heard. One person lodging a complaint isn't very effective because you can then be seen as the problem, as somebody here already mentioned. Uniting and presenting our documented case to the manager's boss is how we finally got rid of our horrible manager. The replacement wasn't the greatest, but he was tolerable. That alone was a major improvement, for the whole department (even the users were happier) as well as my own mental health. If my co-workers didn't feel the same way I did, I definitely would have moved on.

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Make a bid that he can't match.

by SilverBullet In reply to Fed Up!

It is not going to be easy. If you have no other support in your department, and/or you are the only resolve that the company has for the holes, give your two week notice, pull your fingers out, standback and wait for the telephone call. Be sure to express everything in your exit interview along with the desire for the company's success. I personally worked 7 years in an alike situation, I now call all the shots as a Consultant, incorporated, making 4X the $'s.

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State Govt Idiot

by myke.devlin In reply to Fed Up!

All this may be a little off the subject. If you are young enough and good enough, you can work anywhere. Don't get stuck with an organization that does not appreciate and respects you. Move on...

I just got over a bad experience with State govt contract job. I worked there for almost ten years. I was a field rep for DMV, driving 1000 miles a week(Always in a hurry). You just don't make waves. It was very stressfull. In 2003... I had heart surgury (triple by-pass). I finally realize the job was killing me.I stayed because I'm 50 years old. I have been doing this type of work since 1983. I loved the job. I saw different people every day. I worked out of my house. The problem was always there was no support from HQ. No parts, No communications, blind sided constantly. any reuest went to a black hole. My so called manager never returned phone calls even when I had an emergency. I finally I stopped calling him and started calling other areas to get help/answers.
OH MAN...He did not like that. It exposed him for the incompetant manager he was. I did not intend for that to happen. I just need help. When he did call, he would tell me one thing and then sneak in my locations and say another to my customers. He would expose me and then ignored me. To say the lease the job was a challenge.

Well finally I released myself in Sept '05. Taking a sabbatical so to speak. I am still not working (July '06) I am a little gun shy now and besides, who needs a 50 year old guy no matter what the experience. I was told that I care too much about the job. But I blew that offto state govt attitude.

Anyways, I guess my thrust is you got to have team work. I feel in the IT business, teamwork is the most important thing. Your manager should take care of the personell stuff and designate a team leader. Regularly scheduled meetings are important, especially for field personel. Brain storming meetings can be fun and a learning experience for the less informed.

sorry for any misspelings

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